Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

All products are unique and produced only once ordered.

Returns and exchanges are not supported if you order the wrong size, color, or change your mind.

The Gourds will not be held responsible and will not offer reprints or refunds if you order the wrong size or color or changed your mind.

THE GOURDS ARE NOT RESPONSIBLE FOR USPS errors.  If your order is marked delivered and you have not received it. Contact the USPS and file a claim here. 

However, in case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us within 30 days of product delivery.

To get a reprint for a damaged or incorrect product please provide a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please contact us with any defective orders or other other questions.